Document Abstract

Step-Up: year one learning report

Considers the impact of a programme aimed at testing new approaches to helping low-paid workers increase their earnings and progress into better jobs. Finds that recruiting working participants required new approaches such as strong local networks and community presence, and a welcoming environment and person-centred advisers, together with an emphasis on a holistic support offer alongside one-to-one coaching. Notes that providers needed an effective strategy to secure good job outcomes including: job brokerage, working through partnerships using web-based tools to source jobs, and developing individual employer relationships. Suggests that Step-Up projects have been most successful in achieving soft outcomes such as personal development, job search skills, and career management.


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Learning and Work Institute
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Learning and Work Institute

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