Document Abstract

“It’s not just another initiative: it’s what we are” (Improving staff engagement), IN People Management, Apr 2019, pp22-23

Details the work of the North East London NHS Foundation Trust’s executive director Bob Champion in improving the HR function of the organisation. Explains that when he joined the organisation in 2014 sickness absence rates were 6%, there was an agency staff bill in excess of £40 million and a staff turnover rate of over 15%. Describes the business partnering model he introduced to the organisation and the improvements it made to the HR function. Outlines how employees volunteered to be part of think-tanks tasked with solving problems in specific areas including sickness absence, temporary staffing, use of data, retention and well-being. Notes that the initiative resulted in improved occupational health referrals, stress management programmes, better onboarding processes and raised profiles of staff networks for minority groups. Describes initiatives aimed at helping BAME and disabled staff. Reports that staff turnover is still high, but that this is being tackled via apprenticeships in support areas.


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