Document Abstract

Do the maths (algorithm-generated rotas), IN Human Resources (HR), Jul/Aug 2019, pp32-33

Explores the benefits and drawbacks of using algorithms to allocate work. Describes how this approach has been utilised effectively in the gig economy sector for years by companies such as Uber and Deliveroo and is now being increasingly deployed by HR departments in other sectors such as the NHS. Highlights the benefits of using work-allocation software for both employees and employers, emphasising that it provides clarity and flexibility for the workforce, often increasing engagement, while allowing employers to maximise efficiency. Shows that the rosters created are often not workable as they do not take into account time required for training or team dynamics. Concludes, therefore, that work-allocation software should be used in conjunction with human oversight.


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Davis, Hazel
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