Document Abstract

The characteristics of those in the gig economy

Presents the findings from quantitative research into the British gig economy which aimed to: develop a working definition of the gig economy; provide an estimate of the number of individuals who have found work via the gig economy; and provide information on the characteristics of those who work in the gig economy. Draws on information from two surveys undertaken in 2017: the NatCen Panel (online survey of 2,184 individuals) and the YouGov Omnibus survey (online panel survey of 11,354 people). Uses the following definition: ‘The gig economy involves the exchange of labour for money between individuals or companies via digital platforms that actively facilitate matching between providers and customers, on a short-term and payment by task basis’. Finds that: 4.4% of the population had worked in the gig economy in the year; those involved in the gig economy were generally younger than the rest of the population, and most commonly lived in the London area; providing courier services was the most common activity; Uber was the most commonly mentioned platform; 25% of respondents reported that they earned less than £7.50 per hour, though wages varied depending on the type of work; 32% of respondents saw income from the gig economy as an extra source of income; and more than half of those involved in the gig economy were either very or fairly satisfied.


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The Department for Business, Energy and Industrial Strategy (BEIS)
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Department for Business, Energy and Industrial Strategy (BEIS)

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